Ticket Concert

Buying concert tickets: instructions

Buying a concert ticket seems simple, until the day you come across a saturated sale, a site that crashes or fees that inflate the total at the last step. Buying well means knowing the different ways to obtain your tickets – pre-sales, fan club, general sale – and keeping a few reflexes when paying. This page brings together our purchasing guides and summarizes the procedure to follow to book with peace of mind, at the right price and with reliable tickets.

Updated on 2026-06-11 · 2 min read

Our guides to buying the best

Each stage of the purchase deciphered: from pre-sales to receipt of your e-ticket.

Concert presale

Access early sales

How pre-sales work (artist, fan club, partners) and how to access them to buy before the general sale opens.

Read the guide

Fan club and pre-sales

Get your tickets in advance

The role of fan clubs and loyalty programs in gaining early access, and how to actually prepare for them.

Read the guide

Concert e-ticket

Receive and present your ticket

What an e-ticket is, how to receive it, keep it and present it at the entrance without unpleasant surprises on the evening of the concert.

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The main ways to get your tickets

For the same concert, there are often several entry points. The general sale is open to everyone on an announced date. 'T2' pre-sales 'T3' allow you to purchase in advance via a specific channel: artist club, fan club, partner or promotional operation. Finally, when the official places are exhausted, the 'T4' supervised resale 'T5' may remain an option, to be handled with caution. Understanding these channels helps you target the right time and increase your chances for in-demand gigs.

The procedure to follow to buy well

  1. 1

    Find the on-sale date

    Note the opening of the general sale and the possible existence of pre-sales. For popular concerts, every minute counts.

  2. 2

    Prepare your access in advance

    Create and verify your account, your login details and your payment method before opening, so as not to waste time on the big day.

  3. 3

    Choose your category

    Identify the area that suits you (pit, stands, gold square) and its price on the event seating chart.

  4. 4

    Check the total before paying

    Check the final price including fees, the type of ticket and the conditions before confirming the order.

  5. 5

    Collect and secure your tickets

    Keep your e-ticket and check how it is received and presented at the entrance.

Frequently asked questions

When is the best time to buy a concert ticket?
Ideally as soon as the sale opens, especially for a concert in high demand where the best seats and categories go quickly. If a presale exists, it allows you to buy even earlier. Prepare your account and payment in advance so you don't waste time.
What are the different ways to buy a ticket?
Mainly the general sale, open to all on a given date, and presales (artist, fan club, partners) which give early access. When official places are exhausted, supervised resale may remain an option, to be handled with caution.
What to check before paying for a concert ticket?
The total price once fees have been added, the type of ticket (e-ticket, nominative, transferable or not), the methods of receipt and the refund conditions. This information must be visible before validation of the order.
How to avoid a saturated sale?
Prepare everything in advance: account created and verified, known identifiers, payment method ready and category chosen. Being ready to open and considering a pre-sale increases your chances for the most in-demand gigs.

Read next

Concert presaleFan club and pre-salesConcert e-ticketCategories and concert placementAvoid resale scalpers